My stay at The Grace Hotel Shanghai Yexie was mostly enjoyable, with a stunning room and delicious dining options, but the service left a bit to be desired at times. While the location was perfect for exploring the city, some facilities could use improvement.
Rooms
9.0
The room was beautifully designed with modern furnishings and provided a great view of the cityscape.
Service
6.0
I found the service to be inconsistent; at times, staff were attentive, but other moments felt neglected, especially during busy hours.
Location
8.0
The location is fantastic, making it easy for me to access nearby attractions and enjoy the local vibe.
Dining
9.0
I absolutely loved the dining experience, particularly the grilled seafood that was fresh and delicious.
Facilities
7.0
The availability of services like car hire and dry cleaning was convenient, but I wish the valet parking was a little quicker.
Taylor
United Kingdom,
January
2025
6.2/10
I enjoyed my stay at The Grace Hotel Shanghai Yexie, with luxurious amenities and comfortable rooms that made for a cozy retreat. However, the dining options could use a bit more variety, and I found the service to be a tad slow at times. Overall, an enjoyable experience with some room for improvement. 🌟🍽️
Rooms
8.0
The room was beautifully appointed, featuring soft linens and elegant decor that made it feel upscale and welcoming.
Service
7.0
While the staff was friendly and accommodating, I did face longer wait times for requests that could have been quicker.
Location
9.0
The hotel enjoys a prime location with easy access to popular attractions, making my exploration of Shanghai very convenient.
Dining
6.0
Dining options were somewhat limited, and I wish there were more choices that showcased unique Italian products.
Facilities
8.0
The hotel offered excellent facilities, including valet parking and tour assistance, which made my stay more comfortable.
Nathaniel
United Kingdom,
December
2024
6.2/10
My stay at The Grace Hotel Shanghai Yexie was good overall, with stunning views and a comfortable atmosphere. However, I did find the service a bit slow during breakfast. The hotel is well-located for exploring the city, making it a great choice for my trip.
Rooms
9.0
The room was spacious with elegant décor and a amazing view of the skyline.
Service
7.0
While the staff were friendly, the breakfast service felt a bit rushed, which was a little disappointing.
Location
8.0
The hotel's location is perfect for sightseeing, very near to local attractions and transportation.
Dining
6.0
The oatmeal at breakfast was particularly tasty, but I wish there had been more options available.
Facilities
8.0
I appreciated the car hire service offered at the hotel, which made getting around much easier.
Rosie
United Kingdom,
October
2024
7.2/10
I had a pleasant stay at The Grace Hotel Shanghai Yexie, enjoying the modern amenities and rooms that offered a fantastic view of the city. However, I did find the dining options a bit limited, especially when craving something specific. Overall, it was a good experience, but there's room for improvement in the dining department.
Rooms
8.0
The room was spacious and well-appointed, featuring luxurious linens and a comfortable bed that made it easy to relax after a long day. I particularly loved the city views from my window.
Service
7.0
The staff were friendly and attentive, making my check-in smooth and providing assistance whenever I needed it. However, there were times when I had to wait longer for responses to my requests.
Location
9.0
The hotel's location was excellent, placing me close to many attractions and shopping areas, which made getting around very convenient. I appreciated being in such a lively part of the city.
Dining
6.0
While the breakfast had a decent variety, I wished for more local dining options within the hotel. The menu felt a bit limited, leaving me wanting more culinary adventures.
Facilities
8.0
The hotel offered a nice range of facilities, including valet parking and car hire, which made my stay hassle-free. I also appreciated the availability of tours and ticket assistance for exploring Shanghai.
Hudson
United Kingdom,
October
2024
6.4/10
My stay at The Grace Hotel Shanghai Yexie was quite enjoyable, with beautifully designed rooms that exuded elegance. However, I encountered a few snags with the service that could use improvement.
Rooms
9.0
The rooms were spacious and well-appointed, boasting modern amenities and a lovely view of the city skyline (I loved waking up to that!).
Service
6.0
While some staff were attentive, I did experience delays with my requests (it took a bit longer than expected to get extra towels).
Location
8.0
The hotel's location was fantastic, conveniently situated near popular attractions and shopping districts (a definite plus for my sightseeing plans!).
Dining
8.0
I thoroughly enjoyed the udon soups at breakfast, which were a highlight of my morning (so comforting!).
Facilities
7.0
Facilities like valet parking and tours/ticket assistance made my travels much easier (a real time-saver!).
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